The supplement is a document, not a negotiation

Storm-restoration roofers are paid on a scope that was written before anyone stood on the roof for long. Ridge vents, starter, drip edge, ice barrier: the lines that were missed are often a large share of the job’s margin.

The work is to build the supplement. It is not to call the carrier and debate coverage.

What gets compared

The carrier’s estimate, the measurements, the photos, and the code adopted in that city. Each added line points at a photo and a citation. A line without either stays in the queue.

The output is written in the estimating format the desk already uses, so a coordinator does not retype it into a second system the night before the deadline.

The legal line

Several states restrict who may negotiate a claim. A contractor who steps over that line is practicing as a public adjuster without meaning to. The agent stays on documentation: what was on the building, what the estimate omitted, what the code requires. A licensed person sends it and has the conversation.

After the hail

The week of a storm is when the desk breaks. Crews are on roofs. Supplements wait in trucks. The same intake also runs in a quiet month, on ordinary claims, so the workflow is not being invented the morning the radar lights up.

Volume is lumpy. Price the work per approved supplement or per submission, and staff the review for the spike, not for an imaginary steady week.