LOGISTICS
Detention, accessorials, proofs of delivery, per-diem and warehouse billing are recovered from the documents the move already produced. The agent builds the pack. Your team sends it from your own domain.
A small fleet, a brokerage or a warehouse already did the work. The invoice, the check call or the dispute is what never got finished.
Load 44921 / dry van / detention
Draft claim ready. Waiting on dispatch to send.
Detention, layover, truck-order-not-used and lumper charges are assembled from stop times, bills of lading and the rate confirmation, then followed until paid.
After the rate confirmation: carrier packet, check calls, tracking, POD collection, shipper invoicing and accessorials rebilled to the customer.
Activity is matched to the contract. Unbilled handling, storage and special projects are surfaced each cycle. Ocean demurrage invoices are rebuilt from free time and terminal events.
AFTER THE LOAD
Stop times, in-and-out stamps and rate-confirmation terms become an evidence pack. The claim goes out from the carrier’s own email, polite and sourced.
One function first, usually check calls and PODs. Carrier vetting stays on the file so a later question about who was dispatched has an answer.
Charges the brokerage already paid are matched to the shipper’s terms and put back on the invoice.
PORTS, YARDS AND WAREHOUSES
Last free days, terminal appointments and chassis charges are watched. Disputes are filed with the event record, not a memory of the day.
Each invoice is rebuilt from free time, terminal events and appointment availability, then disputed inside the deadline when the charge does not match.
Receiving, storage, kitting and projects are compared with the rate card. What was done and not invoiced is listed before the cycle closes.
The stop, the document and the clause that support it.
Packet, check calls and POD, in the order the brokerage already keeps.
The warehouse event or container milestone behind the charge.
Anything without a source stays with a person.
01
Observe
02
Map
03
Build
04
Run
05
Expand
Four to six weeks to the first production workflow, on your documents from day one.
Port carriers lose per-diem in appointment windows and chassis bills. The dispute needs the terminal event, not a dispatcher’s memory.
Free time, terminal milestones and whether an appointment was even available. Then dispute what does not match, inside the deadline.
Match receiving, storage, kitting and projects to the contract, and invoice what the rate card already allows.
No. The agent reads the inbox, the ELD export and the files you already keep, and writes back into the TMS or the spreadsheet the desk uses today.