INSURANCE
Restoration contractors lose margin in line items the first estimate missed. The agent compares the job, the photos and the code to the carrier’s scope, and builds the supplement. A person releases it.
After a storm, the crew is on roofs. The paperwork that recovers the rest of the claim is still on a laptop in the truck.
Claim 8821 / hail / roof
Supplement drafted. Contractor reviews before it is sent.
Storm roofing and mitigation crews in hail markets. Missed line items, code items and photos are assembled into a supplement the carrier can price.
Inbound documents — estimates, photos, invoices — are classified, checked against the policy and queued when something does not match.
The package is documentation. Negotiation of the claim stays with whoever is licensed to do it.
THE SUPPLEMENT
The carrier’s scope is compared with what was on the roof: measurements, photos and the code items the first pass left off.
Line items, photo references and code citations are written in the format the estimating platform already expects.
The work stays on the estimate. Several states limit who may negotiate a claim. The agent does not argue coverage.
THE CLAIM FILE
Photos, invoices and reports are filed to the claim and labeled. The adjuster opens a file, not an inbox.
A measurement, a date or a coverage line that does not tie is marked. It is not silently corrected.
Volume spikes after hail. The desk scales for the week of the storm instead of hiring a room of coordinators for a month.
Photo, measurement and code citation.
What the carrier’s estimate omitted, and where it shows on the job.
The form and the endorsement the line was checked against.
The person who sent the supplement.
01
Observe
02
Map
03
Build
04
Run
05
Expand
Four to six weeks to the first production workflow, on your documents from day one.
No. The output is an estimate supplement with evidence. Who may discuss the claim with the carrier depends on the state, and that person stays human.